Electric Vehicles (EVs) are becoming a viable alternative to traditional gasoline vehicles, and electric utilities are taking notice. Beyond infrastructure deployment, many of them are proactively engaging their customers in order to increase EV penetration, improve satisfaction, and meet regulatory goals.
In this webinar, we will discuss trends and best practices for utility customer engagement, including:
* The utility's evolving position in the electric vehicle ecosystem
* Customer expectations, and how leading utilities are meeting them
* Prioritizing and deploying customer engagement resources cost-effectively
* How to measure impact and report success